Ordermate Offers Possibilities for Pizza
Founded in Melbourne in 1998, OrderMate has quickly become one of Australia’s primary Point of Sale (POS) solution providers to the hospitality industry. The user friendly interface, coupled with its ability to significantly enhance productivity and efficiency, has seen OrderMate’s nationwide footprint extend to over 500 sites.

OrderMate was originally designed from the ground up to work in a busy 400 seat La Porchetta Pizza restaurant. Since then, OrderMate has firmly cemented their leading position amongst pizza style service venues. Established just seven months ago on the shores of Sydney’s iconic Bondi beach, Bondi Pizza has become a local favourite. With seating capacity for 150 patrons, Bondi Pizza required an adaptive Solution that would readily meet the challenges faced in a fast paced hospitality environment. “We have four OrderMate terminals and three printers in the kitchen. The system manages the constant menu variations, but more importantly, my staff, most of whom are casuals, find the system so very easy to use,” said Co-owner, Mark Ruck.

Few POS Solutions have the ability to manage all the requirements of an eat-in/take away pizza restaurant, coupled with a bustling home delivery service. OrderMate’s specialty CallerID technology, which auto-links with Map suppliers (including MelWays, SydWays, UBD and now Google!), allows for the on-demand live display of customer’s locations. “The OrderMate functionality has significantly improved the efficiency and speed in which my take away business operates. I can even track where my drivers are at anytime. OrderMate was clearly the leader of the pack – I just wish I’d implemented it years ago! It’s a top class solution that’s available at a very competitive price,” said Renato Iozzolina of Sampes Pizza in Outer Eastern Melbourne.

For one of the most authentic pizzas outside of Naples, head to E-Lounge & Zonzo and speak to owner-operator Bart Crescia. Bart struggled for years to see the benefits of a Point of Sale solution until he gave OrderMate a go. “I just couldn’t justify the cost of a system like this but after I had put it in, I regret I didn’t do it years ago!”.

Keeping a larger slice of profit to your business!
Europa International has two major brands, Europa Coffee Australia and Insanity Slush. They were established by a team with a strong background within the food retail industry, to provide genuine old fashioned customer service along with high quality equipment, consumables and related products, which they believe is genuinely lacking in the retail industry.

“We established Europa International with a clear direction on customer service, as our products and consumables are already of a very high standard. Europa has distribution to all the major cities across Australia, with a strong focus on metro and regional development,” Europa General Manager, Josh Ingham, said.

The Europa Coffee Australia brand is positioned in both the traditional cafe espresso coffee market as well as the non traditional bean to cup espresso market with a wide range of Swiss, Italian and German made equipment, ranging from small home machines to large commercial machines capable of outputting over 1,000 coffees per day. The Insanity Slush brand services the slush/ granita market, with hand-made Italian equipment, Australian made syrups, powders and frappes.

With a strong direction on developing new and exciting products for the food retail sector, it has recognised that it is a key market for both the company’s brands. “The Pizza sector of the food industry is a large focus for both of our brands. With the experience we have in the industry, we are here to provide retailers with cost effective coffee and/or slush solutions, where they can make fantastic GP on their investments.”

“Europa is working hard to assist the retailer to educate the consumer about the quality of their products and is also working closely with our suppliers to constantly develop new and improved equipment, consumables and products for our retailers to take to the market,” Mr Ingham said.

“Europa International is committed to working with many of our corporate customers, therefore we are constantly developing exclusive and individual branded POS and Marketing materials to assist the retailer to create interest in the products in store, but to also give the consumer a sense of credibility as well.”

The Europa range of products varies in pricing. However, through their partnership with a large equipment finance company they are able to offer both competitive and flexible finance solutions for retailers wishing to purchase equipment.

“We are able to supply high quality equipment at and our extensive and exclusive range of products and consumables are at realistic and competitive pricing. Obviously, the less the cost for the retailer, then the higher the margins are to the consumer.”

“Fortunately our suppliers have spent decades in research and development to ensure that the equipment, products and consumables that we supply are perfectly suited to the day to day operations and requirements within the pizza and related industries.”

“At Europa we do not want to limit ourselves to one particular market or size of the market. We already market and supply businesses from the small operators to major chain retailers. Both of our brands are clearly focussed on the retailer, we will only ever commit to what we can 100% deliver!”

Mr Ingham said. “Many retailers ask me about service, and to be honest, the equipment industry does not have a strong reputation when it comes to good and reliable service of coffee and slush equipment. With this in mind, we ensured that we chose key suppliers that could offer and guarantee no greater than a 5 hour* call out within metro areas”. (*Conditions do apply) We know the longer the machines are not working, the less product you are selling, the less money you are making.”

With many pizza and related retailers relying on the loyalty from their customers, Mr Ingham said it was crucial for them to be able to provide a reliable, high quality product at the right retail price to retain loyalty from the customer, and in most cases the retailers will only get one chance to make a strong first impression on potential customers.

“There was a time when coffee was partially seasonal, but these days the market has changed where we see many retailers continuing to turnover great coffee numbers throughout the warmer months.” Mr Ingham said. “This is where the slush/granita side of the business comes in, this is definitely a more seasonal product than coffee, however with the new products that we are bringing to market this summer, it will show that we are mindful of this seasonality as we are ever developing and introducing products and promotions that will assist to keep sales up during the traditionally quieter times of the year.”

Want to know more on how Europa International can help your business, call us today on 1300 ESPRESSO (1300 377 737).

New features for a long-established specialist point of sales system
EATA has been processing orders for PIZZA and other fast foods for over 15 years. It started as a pizza delivery system for a number of Pizza Hut stores in Australia but has grown and expanded to now become a fully featured Point of Sale System for the fast food industry. While it still has a strong focus on Pizza delivery the complex menu building found in pizzas can be easily applied to many other businesses. Sandwiched and salads bars are an example.

The developers of EATA have always prided themselves that they listen to the clients. Improvements and enhancements are due to client feedback and requests. We have a customer wish list of ideas that is continually being actioned and released to existing clients. We love to hear from our users to tell us what they think would make their business better or easier.

EATA has been in active high pressure use for years with extensive customer testing and improvements. EATA has all of the required and expected features as well some unique ones that a innovative store owner can implement for even greater returns.

My wish is that all shops using a point of sale system whether it is EATA or another, use the system to do more than just create a sales docket. In the past we have seen some users identify lost customers by use of the marketing reports. It was possible to identify clients who had been regular customers but had not ordered in some time. It was seen that another shop had targeted the area with coupons thus leading to the loss of the clients. With that knowledge the shop owner could reengage those clients with his own targeted marketing and reclaim the clients for his own. Many reports and features often go unused that could add real value to the shop and help in making better use of marketing budgets.

Some of the significant recent features are; Kitchen screen to allow a display of orders waiting to be made. The system supports up to 9 different kitchen screens with each catering for a specifically assigned menu category. The bar can see the drinks and the kitchen can see the pizza orders. Reporting;. The call centre system can get reports based on each remote site. Thus it would be possible to have all calls via a single call number. There is a new summary of orders by time to assist with staff rostering. Additional reports are added on a regular basis.

A screen design especially for touch screens with larger buttons is available. The menu can be provided a customised background just for your shop.

All of the features of EATA are impossible to list here. Basically it has what you need. The ability to If interested the system is available to trial just to experience the system and how it can benefit your business. In these tight economic times knowing your sales figures and being able to monitor your business is essential. With an investment of only a couple of dollars a day - EATA is the answer.

European tradition. Aussie flavour.
Mount Eyre Vineyards combines a European family tradition of winemaking with a generation of experience in Australian viticulture.

From our roots in Greece and Italy, the Tsironis and Iannuzzi families have an unbroken involvement in wine extending back centuries, tilling their vines and offering wine to friends and visitors alike.

Mount Eyre Vineyards has been energetic and innovative, typifying the modern Australian wine industry, to produce distinctive high quality regional wines for the pleasure of wine drinkers. As well as domestic sales, Mount Eyre Vineyards enjoys an expanding export market.

Mount Eyre Vineyards’ Australian vineyard story started in Broke, in the Hunter Valley, where the Three Ponds vineyard lies on the sandy loam river flats of Monkey Place Creek. Planted in 1970 by Neil Grosser, it is still carefully managed by Neil and his son David today. In Broke, Mount Eyre Vineyards have over 30 acres of Semillon, Chardonnay, Chambourcin and Shiraz.

To any astute judge of vineyards, Mount Eyre Vineyards’ second property, the Holman Estate, Pokolbin, represents a most exceptional site. In the heart of the Hunter Valley, its deep red loams have proven their worth and been shown by history to be the backbone of many great Hunter Valley red wines. Here 16 acres are planted to shiraz, merlot and viognier. It is also the site of Mount Eyre Vineyards guesthouse and olive grove, where we produce a small quantity of premium olive oil.

Mount Eyre Vineyards currently a broad selection of wines to suit different budgets and tastes. The Mount Eyre range displays abundant fruit-driven flavours that have made Australian wines popular all around the world. Included in this range is our innovative sparkling wine, Neptune, and a rosé. The Three Ponds reserve range is for the astute wine drinker, who appreciates the subtleties of flavours and ageing fine wines. The Holman and Heirloom range of wines are only made in select years and in small parcels to highlight the best our vineyards have to offer.

The range of wines delivers great value for money and something different for your patrons to enjoy. Given that these wines are not found in the large bottle shop chains, stocking these wines offers pizzeria owners an excellent opportunity to provide high-margin wines to their customers whilst still offering excellent value.

The Best Fryer in the World Period
Pitco is well known in the industry for its high efficiency fryers and their new series is no exception. The Solstice Supreme, a major breakthrough in fryer design, has the highest gas efficiency rating and the lowest cost of ownership in the industry.

Solstice Supreme’s smart simple design eliminates all of the failure prone moving parts found in older high efficiency fryers. Pitco also offers automatic self-cleaning burners (patent pending). A 30-second automatic self cleaning burner procedure is triggered with the matchless ignition system, ensuring burners stay clean all day, every day, providing optimal burner efficiency.

And of course, all Solstice Supreme fryers incorporate Pitco’s standard ‘No Blower’ design. The new burner and baffle squeeze more heat out of your dollar by causing a “scrubbing action” of the flame. The result is a baffle that becomes radiant much faster, leading to quicker recovery times and higher cooking efficiency, while still maintaining it’s high efficiency combustion.

Pitco’s Solstice Supreme fryer category has more gas models that achieve the Energy Star Rating than any other manufacturer. Less moving parts and no fragile ceramic burners to crack or blowers to clean means greater reliability, less required maintenance and longer life…saving you real money. Call our sales staff today to discuss mix and match options for any Supreme Fryer to create your own custom design: 1300-SPYRAL.

Custom Pizza Boxes for the Independent Pizza Shop Owner
Founded in 2001, Austasia is a 100% Australian owned company serving the food industry for its packaging requirements. They are driven by “Understanding, creating and delivering value” for their customers.

As a diversified packaging company Austasia manufactures and supplies various packaging products for the food industry in Australia. They collaborate with several packaging companies and raw material suppliers around the globe to develop and offer products of genuine value to their customers.

Austasia products adhere to internationally recognised food safety standards and quality control guidelines. Only first class quality cardboard is used, so you get a first class printing job every time. A new program offered allows smaller pizza shops as well as large franchises to order custom printed pizza boxes in quantities from as low as 5,000 boxes per size to any larger quantity. They also offer generic printed boxes and a complete line of beautifully designed stock artwork pizza boxes and other packaging products. Some of Austasia’s other packaging solutions include: aluminium containers, foil rolls, cling wraps, plastic containers, aluminium lined paper bags (kebab and chicken bags), and cups.

To learn more about how you can get custom printed boxes and other packaging needs contact Austasia. Call JD on (02) 9725 1168 or 0406-976- 911 to find your nearest distributor.

You can email them at info@austasiapackaging.com.au or visit www.austasiapackaging.com.au. Please Note: Austasia is not a direct supplier to Pizza shops. Austasia boxes can only be purchased through distributors unless otherwise they do not have a distributor allocated for your area. Distributor enquiries are welcome.